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Company Presentation
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Company Presentation

TimeX│FAQ│What's you lead time?

The lead time is typically influenced by several factors, including the type of products ordered, the quantity, and the current production capacity. Generally speaking, our lead time ranges from 30 to 45 days after the order confirmation. However, this is only a general estimation, and the specific delivery time may vary depending on the complexity of the products, customization requirements, production schedule, and other factors. To obtain a more accurate lead time estimate, we recommend that you contact us before placing the order, so that we can provide a more precise timeline based on your specific needs.

TimeX│FAQ│What's your payment terms?

We provide flexible payment terms to cater to our customers' needs. Typically, we accept payment via Telegraphic Transfer (TT) or Letter of Credit (L/C). Both methods are secure and widely used in international trade.When paying by TT, a 30% deposit is required upon confirmation of the order. This deposit serves as a guarantee of your commitment to the purchase and enables us to initiate the production process. The remaining 70% of the payment will be due either before shipment or upon completion of the order, depending on our agreement.Payment by L/C offers a certain level of security for both the buyer and the seller. It ensures that the seller receives payment once the goods are shipped and meet the agreed-upon terms, while the buyer is protected from potential fraud or non-delivery. L/Cs are commonly utilized in large or complex transactions where a high degree of trust and security is essential.

TimeX│FAQ│Do you have minimum order quantity (MOQ) requirement?

Yes, we do have a minimum order quantity (MOQ) requirement. Typically, our MOQ is based on a 20-foot container load. However, we also understand the importance of flexibility for our customers. Therefore, we offer the option of mixed containers, which allows you to combine different products within the same shipment, as long as the total volume meets the MOQ of 20 feet.

TimeX│FAQ│What's your price term?

Our standard price term for orders is typically Free On Board (FOB) Qingdao, but other price terms are negotiable based on the needs of both parties.If you require a quotation for your order, please provide us with detailed information about your specific requirements, including the types of products you are interested in, the quantities needed, and any special requests or preferences. We will carefully review your request and provide you with a detailed quotation, including pricing, applicable terms, and conditions. We are committed to providing you with timely and accurate quotations to help you make informed decisions about your order.

TimeX│FAQ│Do you make customizes products?

  You are welcomed if any new models need to make samples.  Of course! Our company has been committed to providing exceptional products that exceed expectations to meet your specific needs. Here are more ways for us to customize your furniture:  Size and shape:Customers can customize the size of the table and chair according to specific uses and space constraints.Provide customized shapes, such as rectangular, circular, elliptical, etc., to meet different design requirements.  Material selection:Provide customers with different types of metal materials for selection, such as steel, aluminum, stainless steel, etc.Consider the quality, durability, and appearance of the material.  Color and surface treatment:Let customers choose the color of the table and chair (black, gray, navy blue, burgundy, white, green, purple) to match their home style.Different surface treatment methods can be selected to improve the anti-corrosion performance. They can be divided into outdoor and indoor categories:Outdoors:① The first layer is electrophoresis, the second layer is spraying ordinary powder; ②the first layer is spraying zinc powder, the second layer is spraying ordinary powder; ③special outdoor powder;Indoor: spray a layer of ordinary powder.  Functional requirements:The lifting base is designed to meet the height requirements of users, ensuring comfort and ease of use.  Design style:Provide a variety of design styles based on customer preferences and space styles, such as modern, industrial, classical, etc.Special patterns or decorative elements can be customized to make the tables and chairs more personalized.  Customized Logo and Brand Identity:Allowing customers to add customized logos, brand logos, or text to their tables and chairs, making the products more personalized.Provide different marking methods, such as engraving, printing, etc.  By working closely with you, we can create customized furniture that exceeds your expectations and adds the perfect touch to your personal style. Let's create something truly special together!

TimeX│FAQ│What kinds of products can you made?

  We could make metal tables, chairs, lamps and table bases in various style, size, colors.  With over 25 years of rich experience, we possess excellent production capabilities and can craft various types of metal tables, chairs, and lamps. We deeply understand that each product is not just cold metal, but rather an artwork that embodies our clients' taste and emotions. Therefore, we offer customized services, allowing you to freely choose or design the style, size, and color of the products. Whether it's a retro style, modern minimalism, or minimalism, we can tailor-make it for you to fulfill your aesthetic aspirations.  In terms of quality, we always uphold the lifeline of our enterprise and strictly implement the principle of "quality first, customer satisfaction first." We are committed to excellent quality and service, providing you with the best possible user experience. Whether you are looking for a family dining table or selecting lamps for a commercial space, we will serve you wholeheartedly and create a comfortable and elegant environment for you.  Moreover, we recognize the importance of sustainability in today's society. We are dedicated to using environmentally friendly materials and processes to ensure that our products not only meet functional needs, but also have a positive impact on the environment. Through our collaboration with clients, we will jointly contribute to creating a greener and more sustainable future.  Feel free to contact us, and we will craft unique metal furniture for you. With professional attitudes and superb skills, we will deliver products and services that exceed your expectations. Let's work together to create an even brighter future!

TimeX│FAQ│Are you trader or manufacturer,Where is your factory?

We are a manufacturer with over 25 years of experience. We specialize in providing excellent products and services to our customers.Our factory is located in Jimo, Qingdao. This strategic location allows us to quickly respond to the needs of customers worldwide.If you have any needs or inquiries, please feel free to contact us. We will make every effort to provide you with excellent service and ensure your satisfaction. Let's join hands and work together to create an even better future!